For Customers

A CENTURY OF PROUDLY UNDERWRITING FOR OUR POLICYHOLDERS

“Our Mission at Farmers and Mechanics is to be sure that your search for insurance begins and ends with us. To keep up with an ever-changing world, we pledge to remain innovative when it comes to our products and service. All of this to make sure you have the proper protection for what matters most to you. Should the unexpected happen, you can always be sure that we will be ready to respond whenever and wherever you need us.”

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Customer Resources

WHEN A LOSS INVOLVING PROPERTY OCCURS:

  • Take reasonable steps to correct potential safety risks
  • Take reasonable steps to prevent further damage
  • Notify police if the loss is by theft
  • Maintain a record of repair expenditures
  • Separate items that may be repaired or cleaned
  • Notify your claims representative before discarding items
  • Keep receipts for additional living expenses incurred
  • Prepare a Contents Loss Inventory of lost, stolen or damaged items
  • Obtain estimates from experienced contractors
  • Review your policy

WHEN A LOSS INVOLVING INJURY OCCURS:

  • Promptly report the loss to us (regardless of fault)
  • Provide us with names and addresses of any witnesses
  • Review your policy
  • Promptly provide us with copies of letters, notices or legal papers that you receive

WHEN A LOSS INVOLVING YOUR VEHICLE OCCURS:

  • Take reasonable steps to protect your vehicle from further damage
  • Tell us where your vehicle is located
  • Review your policy

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